At Forest Lodge – The Retreat, we are committed to ensuring that your wellness products arrive promptly and in perfect condition. Here’s everything you need to know about our shipping process:
Shipping Costs
Shipping fees are calculated based on the weight, size, and destination of your order. Exact shipping costs will be displayed at checkout.
For orders exceeding R500, we offer free shipping to select locations within South Africa.
Processing Time
Orders are processed within 1-3 business days after payment is confirmed.
You will receive a confirmation email with tracking details once your order is dispatched.
Delivery Time
Delivery typically takes 3-7 business days for local destinations. Remote areas may require additional time.
Please note that delivery times may vary due to factors beyond our control, such as courier delays or public holidays.
We currently ship across South Africa. For international inquiries, please contact us directly at info@forestlodgetheretreat.com.
Special Instructions
If you have specific delivery requirements or need your package by a certain date, please reach out to us, and we’ll do our best to accommodate your request.
